Restaurant Server/Bartender job description

We are looking for a skilled and friendly Restaurant Server/Bartender to join our team! This position plays a big role for creating and providing best customer experience and satisfaction.  

Your ultimate goal should be to provide an exceptional guest experience.

Restaurant Server duties and responsibilities

• Provide excellent customer services
• Take food and drink orders from customers accurately and with a positive attitude.
• Greet customers and present menus. Make suggestions based on their preferences, up-sell.
• Enter orders into computers for transmittal to kitchen staff and communicate any special instructions to kitchen.
• Engage with customers in a friendly manner.
• Knowledge of the menu, with the ability to make suggestions.
• Ensure tables are enjoying their meals and take action to correct any problems.
• Arrange table settings
• Keep tables clean and tidy at all times
• Keep foh station(s)/bar clean and tidy at all times
• Deliver checks and collect payments 
• Cooperate and communicate with all serving and kitchen staff
• Any other duties assigned by management during shift
• Adhere to all relevant health department rules/regulations and all customer service guideline
• Additional duties for Bartender:
• Prepare all alchoholic beverages according to drink tickets received from wait staff.
• Operate cash register, maintain cash drawer for dining room/bar. 
• Able to follow instructions from management.

Restaurant Server requirements and qualifications

• 2 years of experience providing excellent customer service in a fast-paced environment.
• 1 year bartending preferred but will train the right individual with server experience.
• A positive attitude and ability work well under pressure with cooks, expo, and other team members
• Able to perform high-quality work while unsupervised.
• Able to handle money accurately and operate a point-of-sale system.
• Ability to work in a fast-paced work environment and deliver orders in a timely manner.
• Experience with developing constructive working and interpersonal relationships with colleagues and customers
• You must be a Team player
• Great interpersonal and communication skills
• Financial Accountability
• Active listening
• Customer-centric
• High school diploma or equivalent preferred; food safety training will be considered a plus.
• Able to follow instructiosn from management.

Lists above are not all-inclusive, but provide a good foundation for expectations of each position.