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Restaurant Shift Manager

Job Description

We are looking for a Shift Manager to oversee FOH restaurant operations.

As a Shift Manager you will be trained to perform all of the duties performed by the foh team, with additional responsibility including customer relations, foh maintenance, team management, inventory management, financial accountability, and other duties as required or assigned.

Ultimately, you will help us create a memorable dining experience for our guests and increase our profitability.

 

ESSENTIAL DUTIES AND RESPONSIBILITIES:

•Leads Team Members and directs all daily operations of the foh including supervising and training employees, ensuring all food order are complete, managing employee breaks and shift changes, and completing shift summary reports.

•Motivates and coaches Team Members, and assists in the training of new Team Members.

•Excels in performing all foh Team Member tasks including: runner/frontline coordinator, order taking/bartending and cashier.

•Works as a team player to support other employees in completing their tasks.

•May assist General Manager in day to day operations with tasks including scheduling, ordering, and team development.

•Ensures that the Occupational Safety and Health Act, local health and safety codes, and company safety and security policies are followed by all foh team members.

•May assist General Manager in recruiting, interviewing, and hiring of Team Members.

•Maintains fast, accurate and outstanding service, ensures an excellent customer experience, and makes sure all products are consistent with company standards.

•Completes all other duties as assigned.

 

QUALIFICATIONS GUIDELINES:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

EDUCATION/EXPERIENCE:

•High School diploma or equivalent preferred, candidacy for the same is acceptable.

•ServSafe Certification is required.

•1- 2 years of supervisory experience in a food service environment preferred.

LANGUAGE ABILITY:  This position requires excellent written, verbal and group communication skills. This position also requires the ability to read, analyze, create and interpret general business memos and documents.

MATH ABILITY:  This position requires basic business math skills.

REASONING ABILITY:  This position requires strong problem solving and decision making skills, and the ability to be flexible and adapt in any situation.

COMPUTER SKILLS:  Basic computer skills are required in order to operate POS (cash registers) systems.

SUPERVISORY RESPONSIBILITIES:  This position requires occasional supervisory responsibilities in the absence of the General and Assistant Managers.

PHYSICAL DEMANDS:   This position will require long periods of standing on hard surfaces, occasionally in warm temperatures. There is also likely to be extensive lifting of supplies and materials and moderate to loud noise. The use of hands and arms to reach for, grasp and manipulate objects is required. Finger dexterity may be required for cash register use.

SPECIAL REQUIREMENTS/CERTIFICATION:  ServSafe Certification, preferred.

FLEXABILITY:  Shifts are generally 6-8 hours and may fall between the range of  9:00a.m.,  10:00/11:00pm. depending on restaurant needs,  5-6  days per week.  Weekends are a must, no exceptions.

The above job description is not intended to be an all-inclusive list of duties and standards of the position.  Incumbents will follow any other instructions, and perform any other related duties, as assigned by their supervisor, policy and company management.

It is the policy of 13 Tacos & Taps to provide equal employment opportunity (EEO) to all persons regardless of race, age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, pregnancy, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, veteran status, or any other characteristic protected by federal, state or local law.

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